Your privacy is important to us. It is VouchAbout's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.vouchabout.co.uk.
1. Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
Information You Provide to Us
- Account Information: When you register for an account, we collect your first name, last name, and email address.
- Business Information: If you register a business, we collect all the details you provide for your public profile, including but not limited to your business name, address, contact details, description, images, promotions, and job listings.
- User-Generated Content: When you submit a "vouch" for a business, we collect your name and the comment you provide. When you "heart" a vouch, we record that action against your user ID.
Information from Third Parties
- Third-Party Authentication: If you choose to register or log in using a third-party service like Google, we will collect your basic profile information as provided by that service, such as your name, email address, and profile picture.
Information We Collect Automatically
- Security Information: To protect our service from abuse, we temporarily log IP addresses for rate-limiting purposes. We also log important security events related to your account (e.g., password changes), which are visible to you on your profile page.
- Anonymous Analytics Data: We collect anonymous data when users interact with business profiles, such as clicks on a website link, phone number, or address. This data is aggregated and not tied to your personal user account.
- Geolocation Data: We may request one-time access to your device's geolocation. This data is used only in that moment to sort and display businesses by their distance from you. We do not store or track your specific location on our servers.
2. How We Use Your Information
We may use a combination of information we collect for purposes such as:
- Operating and maintaining your user or business owner account.
- Displaying your public vouch, attributed to you by name, on the relevant business's profile page.
- Providing business owners with aggregated, anonymous analytics about how users interact with their page.
- Ensuring the security of our platform and preventing fraudulent activity.
- Allowing you to manage your submitted content and personal information via your profile page.
3. Disclosure of Personal Information
We do not sell, trade, or rent your personal identification information to others. The information you provide for public display, such as your name on a vouch or your business profile details, will be visible to other users of the Service.
4. Data Storage and Security
Your information is stored in a secure Firestore database, managed by Google Cloud. We take all reasonable measures, including implementing strict security rules and server-side validation, to protect your personal information from loss, theft, and unauthorized access.
5. Your Data Protection Rights (UK GDPR)
You have the right to access, correct, and request the erasure of your personal data. We provide self-service tools for you to manage your data directly:
- Access and Correction: You can log in to your My Profile page at any time to view and edit your personal information.
- Erasure: From your profile page, you can permanently delete any vouches you have submitted. You can also delete your entire account and all associated data using the options provided.
6. Cookies
Our website uses essential cookies from Firebase Authentication to manage your login session securely.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this privacy policy, please contact us at: contact@vouchabout.co.uk
